The ISO 20000 is a service management system standard. The standard is widely recognized as evidence of excellence in all areas of IT service provision. The standard provides a structure that ensures businesses meet service requirements through the design, transition, delivery and improvement of their services.
Achieving ISO 20000 certification can help your organization improve its services, create a structure for independent assessment and demonstrate ability to meet customer requirements.
It also gives your organization a competitive advantage, as it demonstrates your reliability and high quality of service.
These are some of the items that may be required for the ISO certification process, assessors may require more but your company need to have this basic information ready
Note* - that in case you do now have any of the listed information, our assesors and consultants will work with you to put them in place. You may still go ahead with your application.
